Who is this article for?

Administrators who want to import and export translation files.

Access to this screen requires the Area Admin role.

Translations are often exported to a file for translation by a third-party and then imported back into the system. A separate translation file must be created for each language to be imported.

Creating an export file

1. From the Translations admin screen.
2. Select Subscriber in the Translating Picklist.
3. Select English in the From Picklist.

4. Click Export and save the .properties file. 
   The file will contain lines in the Code = Translation format.
   For example:

   ACTION_TAKEN = Action Taken
   ACTIVE = Active
   
   <Output omitted>
   

   Keep the Code value on the left of the equals.
   Replace the English word or phrase with the appropriate translation. 
   Create a separate file for each language to be translated.

Importing a Translation File

1. From the Translations admin screen.
2. Select Subscriber in the Translating Picklist.
3. Select the desired import language in the From Picklist.
4. Click Import, verify the desired import language is shown.
5. Click Select File and browse for the import file. Rows will be imported and displayed in the table.
6. Click Save to save changes.
7. Click Deploy to apply the changes.

Setting the User's Language
By default, the platform presents the user interface in the language set by the user’s browser at the time of sign-in, the user’s profile language setting will be displayed, and will be non-modifiable.

Admins can contact us to modify this behavior, allowing users to override this behavior and set a preferred language regardless of browser setting. This is particularly useful when multiple users sign in from the same computer.