Who is this article for?

Administrators who manage teams in the Classic UI.

Defined responsibilities and elevated access required.

Teams are sorted by a free-text Category field. Teams can have members added and deleted, but the teams itself cannot be deleted, only disabled. This is to protect against workflow tasks, which can be assigned to teams, becoming orphaned.

Team "Reporting authority" is used to limit which users can be added to a team. Users can be made members of a team only if the Reporting Authority (RA) of their user account has a role and RA defined equal to, or higher than, the team RA.

The External Party child region is used to add non-users to a notification distribution list. The Collabs checkbox is deprecated.