Who is this article for?

Enterprise or Decani users who want to understand where to go for help and learning resources when they start using Ideagen EHSQ Enterprise or the Decani Platform.

No elevated permissions are required.

Overview

The Luminate Ideagen Enterprise and Decani platform documentation center connects to your Ideagen solutions through the profile Help menu. It brings together user, administrative and technical resources shared across several applications.

Ideagen applications support the way you prefer to work, bridging the gap between your legacy systems and personal productivity tools. They offer an easy-to-use, customizable solution with reliable performance and control. We achieve this by hosting applications on a shared platform that delivers a consistent experience while letting you tailor features and business rules to your needs.

Available resources

The Luminate Ideagen Enterprise and Decani platform documentation provides the following resources:

• Community: Technology updates, release notes and community discussions. Join the community by signing in or creating an account. Subscribe to Technology Updates and Discussions to receive email notifications about releases updates.
• Help: User resources, instructions and troubleshooting guidance.
• Skills: How-to guides and step-by-step videos.
• Support: Customer support and assistance information.

Access requirements

Luminate articles are updated regularly. You don't need an account to access most Help documents. However, viewing Skills videos and participating in Community discussions requires an active account, subject to your customer success plan terms and agreements.

If you have further questions, contact support.