Who is this article for?

Administrators familiarizing themselves with Ideagen Hub.

No special access or permissions are required.

This article contains all the information you need to successfully unlock your Ideagen Hub command center. Your gateway to breakthrough performance, unifying every solution and support in one place, unleashing predictive AI that thinks ahead and runs on infrastructure so secure and fast, it redefines excellence.

Here you'll find guidance on how to ensure your transition runs smoothly and all the answers to questions you might have.

To guarantee success, it's really important you familiarize yourself with the key elements:

• Your IT team will need to add a new endpoint to your SSO identity provider (IdP) ahead of migration — existing endpoints do not need to be changed or removed
• If you have users provisioned without a valid email address, speak to your account manager ahead of your migration date
• We're releasing Hub in stages, so look out for an email or in-product notification with your exact go-live date

What changes

• Unified access: One login connects you to all your Ideagen products and Luminate support
• Enhanced performance: Built on our most secure and modern architecture yet
• Your login experience: You'll access your Ideagen solution through Ideagen Hub using single sign-on
• SSO setup: Your IT team will need to add a new IdP endpoint before migration. Work with your Ideagen representative for details

What stays the same

• Your product interface: Your Ideagen solution looks and works exactly as it does today
• Your data and workflows: Everything remains intact with zero data loss
• Your permissions and roles: All user accounts and access levels transfer securely
• Your integrations: Third-party integrations and interface authentication are unaffected
• Contractors and anonymous users: These users continue on the existing login path — no changes required

Still have questions? Visit FAQs: Ideagen Hub and Ideagen EHSQ and EHS Decani for details.