Getting started with Luminate - Community, Help, Skills, and Support
For Ideagen EHSQ Enterprise & Decani Platform
Who is this article for?
Ideagen EHSQ Enterprise and Decani Platform (Formerly the DevonWay platform) Users
No elevated permissions are required.
Our purpose
To support the safe hands and trusted voices that protect our world.
Our promise
To provide trusted, meaningful intelligence to everyone responsible
for the protection and performance of their business, and the people they serve every day.
Our vision
To be the most insightful and enabling software platform
for regulated and high-compliance organizations worldwide.
The Luminate Ideagen EHSQ Enterprise and Decani platform documentation center is now available through the platform's profile Help menu. It provides a helpful guide to features that are shared across several applications. After the release of Platform version 2.62.1 (deployed to US Production on 17th July), all dynamic platform help links will direct users to Luminate.
Ideagen applications are created to support the way you prefer to work. They bridge the gap between your main legacy systems and personal productivity tools, offering an easy-to-use, customisable solution with reliable performance and control.
We achieve this by hosting applications on our shared platform, which provides a consistent experience while still enabling you to tailor features and business rules to your needs.
The Luminate Ideagen EHSQ Enterprise and Decani platform documentation provides the following resources:
- Community: Technology updates, release notes, and community discussions.
Join our community by sign-in or creating a community account. Don't forget to Subscribe to the Technology Updates and/or Discussions to receive emails about new posts.
- Help: User resources, instructions, and troubleshooting articles, guides, and manuals.
- Skills: A collection of how-to guides and step-by-step videos
- Support: Customer support and assistance information
Luminate articles are constantly updated. At this time, an account is not necessary to access various Help documents. However, to view Skills videos and participate in Community discussions an active account is required. Should you have any further inquiries, please request additional support.