Version 2.65.0

Build: 2.65.0.0-1615 (87e10890b)

Release dates:

• 30 Jul 2026: US Production
• 6 Aug 2026: US Government Cloud Production (FedRAMP)
• 12 Aug 2026: EU/Canada Production

New features

BETA ONLY - Pre-built visualizations for small screens

• Pre-built visualizations including Aging, Due Date, Net Resolution, and Single-Metric are now responsive and interactive on small screens. Visualizations fit within mobile layouts without display issues, and tooltips, legends, and chart interactions remain fully functional.

BETA ONLY - Custom filters (AND/OR) UI for small screens

• The Custom Filters interface has been optimized for mobile use. AND/OR controls and filter fields now display correctly on small screens, and users can add, edit, and remove filter conditions more easily without affecting desktop functionality.

BETA ONLY - Out of scope reports – unsupported report types on small screens

• Unsupported report types now have mobile-friendly handling on small screens. When an unsupported report is opened on mobile, users see a clear placeholder that explains the report type is not supported in the mobile view and guides them toward supported report formats.

• Users cannot create unsupported report types from mobile devices, but they can switch to supported formats where available. Desktop report behavior and rendering remain unchanged.

Encrypted text and date field type

• A new encrypted text and date field type has been introduced to securely store sensitive PII and PHI data etc. 

Enhancements/Improvements

Orphaned documents cleanup from index

• Deleted or missing records are now automatically removed from the search index. This prevents outdated or invalid results from appearing in searches and improves the reliability of Open Search results.

• Additional Details: Open Search — High Impact

Bug fixes

Relative date filters resolving in the server's time zone (US Production only)

• Fixed an issue where relative date conditions — Today, This Week, Last Month, Next 30 Days and similar — were evaluated against the server's time zone rather than the user's. Because US servers run in UTC, searches and scheduled search notifications that run in the evening resolved these conditions to the following day. An end-of-day report using Today, for example, listed items due tomorrow rather than items due today. This affected US Production only, as other environments were not impacted, as their server time zone has not changed.
• Date conditions now resolve using the time zone set on the user's profile, falling back to the organization's configured primary time zone where the profile does not specify one. Daylight saving is handled automatically. Where no time zone is configured, behavior is unchanged.
• Applies to searches, saved searches, and search notifications. Note: Other areas that display server time, such as the Days Until Due measure, are addressed separately.

Child field drilldowns using wrong filter type

• Fixed an issue where child field drilldowns used the wrong filter type for Reference, Picklist, and User fields, leading to incorrect chart drilldown results.

Exports limited to 5K rows

• Fixed an issue where exports were limited to 5,000 rows instead of honoring the maximum result window of 65,535 rows.

OpenSearch strict and quoted search handling

• Fixed an issue where the OpenSearch search bar did not correctly respect strict or quoted search terms. Searches such as "Child Bear" now return the expected results.

Person Search in Reporting

• The person search and person-picker in reporting could become slow or stop responding when too many results were loaded. This has been fixed — searches now respond faster, blank searches return results immediately, and a helpful prompt "Type a name to search for people" guides users when needed.